At Fright Delights, we want our customers to be satisfied with their purchases. Due to the nature of collectible, cosmetic, seasonal, and specialty merchandise, certain restrictions apply.
Eligible returns may be requested within 14 days of delivery.
Returned items must:
Non-returnable items include, but are not limited to:
Customers are responsible for return shipping costs unless the return is due to:
Shipping costs are non-refundable unless required by law.
Returned packages that arrive damaged due to insufficient customer packaging may be denied.
Refunds are issued to the original payment method after the returned item has been received and inspected.
Please allow several business days for refund processing depending on your payment provider or financial institution.
Fright Delights reserves the right to deny returns, refunds, or exchanges in cases involving:
To begin a return request, please contact:
or call:
(229) 374-4487
Order Cancellations
Orders may only be canceled before shipment processing begins.
Once an order has entered fulfillment, packaging, or shipment processing, cancellation requests may no longer be possible.
Preorders, limited edition items, made-to-order products, and convention-exclusive merchandise may be non-cancelable depending on supplier agreements and production commitments.
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